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Welcome to Complaints Channel


SONDA, has as a fundamental principle to maintain and protect the ethical standards of the company in accordance with its values and current regulations, which allows building honest, solid and reliable relationships among its employees, as well as with all those who are related to the company. Therefore, SONDA makes available to its collaborators, directors, senior executives, shareholders, customers, suppliers, contractors, advisors and related third parties, this simple and secure reporting channel , which guarantees the anonymity and confidentiality of the information of who complaint, if so required. So our commitment, is that all complaints received through this channel will be addressed and if the case merits, investigated according to current legislation.

This Complaint Line is technologically managed by ALTO Trust (Grupo Alto), who, as a specialist in the field, guarantees the most complete confidentiality and security for the complainant, so we invite you to read the privacy conditions

Finally, we are grateful as a company for its commitment and cooperation with the fulfillment of the corporate values and principles established in the Code of Ethics , which allow us to strengthen our organizational culture every day.