The access and use of the web channel of this platform, that is, the website / https://www.canaldedenunciaSONDA.com to be defined /, is subject to the terms and conditions indicated below, which establishes rights and obligations in relationship with any operation linked to this.
The reporting channel of this platform and the information contained therein, is owned by ALTO Group, so its use is intended to make the complaints described in this and any other use other than this is prohibited according to current regulations.
This line of complaints is not an emergency service, Do not use this site to report events that pose an immediate threat to life or property. In case of emergency contact your local authorities.
The complaints filed through this service do not receive an instant response, since they require a responsible analysis.
If you wish to remain anonymous, do not give information with which you can be identified, such as your relationship with the person or persons indicated in your complaint, or the physical location where you were when you witnessed or learned of the facts reported.
All reports received by ALTO Trust will be considered confidential and anonymous , if the complainant so wishes, unless it is required by the courts of justice or by a competent authority.
The complainant who files the complaint understands and accepts that the only obligation that ALTO Trust has is to receive the information and deliver it to your client, so that ALTO Trust will not display research associated with these.
Consequently, when you submit a complaint, you authorize Sonda and its affiliated and subsidiary companies, to collect, process, store and use the report and information presented as the organization deems appropriate. Please note that the client is responsible for evaluating the information presented and complying with current legislation in relation to the investigation and protection of the information delivered.
Important:The filing of a complaint that contains false or misleading information, can give rise to a civil or criminal process according to current legislation.
The information or data contained in the complaint (called complaint) available in the Web Channel of the platform, is provided in the same way in which it is represented, without guarantees of any kind. ALTO Trust is not responsible for the loss or damage of the information or audiovisual material presented that comes from the use or misuse of the Information, or the use of the Internet in general.